FAQ’s

Do you take credit or debit cards?
We except PayPal which can be either a credit or debit card. You don’t need account with PayPal.
Do you post outside of the UK?
Unfortunately at this time no.
How quickly will my item arrive?
We aim to keep all items in stock and to send our orders within 2 working days by Standard UK Delivery: £3.95 Delivered within 5 working days In the unlikely event that your item is not in stock we will contact you immediately to let you know.
What happens if I am not in when my parcel is delivered?
If you are not home when delivery is attempted, Royal Mail will leave a card for you to arrange for the item to be re-delivered or you can collect from your local sorting office.
Please note: if you order is not collected from the Post Office or do you not arrange redelivery and, subsequently your order is returned to Home of hearts by Royal Mail, a refund will be issued for the item/s purchased within 7 working days of receipt.
I'd like to buy something from HOME OF HEARTS for a gift. Do you have gift boxes available?
No need! Every item is wrapped in black tissue paper and individually packaged in a black pillow gift box – just perfect to give as a gift (and even better to receive!).
How should I look after my Home of hearts product?
In order to keep your item in perfect condition we recommend that you store it in the original gift wrap to avoid scratches and tarnishing. Avoid contact with perfume or hairspray around your product.
I have received the wrong item/s, what should I do?
If you have received the wrong order, please notify us at info@homeofheartsboutique.co.uk as soon as you have received it, and we will send you instructions as to what to do next.

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Delivery

Orders over £60 Free Postage

Standard UK Delivery:

£2.50 Delivered within 5 working days

Special Delivery

(if requested for orders received before 11am, not available for delivery weekends or Bank Holidays) £9.00

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